Why is the Email receipt option not visible?

Description
The sale has been completed, but the option to send the receipt by email is missing from the confirmation screen.

Answer
The Email receipt option is only available when automatic receipt printing is disabled. Turn off automatic receipt printing before completing the sale if the receipt should be sent by email.

Indepth guide link: "https://help.posone365.com/pos365/hc/en-dk/articles/26196773943708-send-receipt-by-email"