Why is a payment type not visible on my POS365 cash register?
A payment type has been created or configured, but it does not appear as a payment option on the POS365 cash register.
Answer
Check the payment type setup before using it on the POS:
- Make sure the payment method has been created in Business Central and synchronized to the Admin Center.
- In the Admin Center, open the payment type, configure the correct payment service, enable On pos, and save it.
- Go to Setup > Cash registers, open the relevant cash register, and add the payment type.
- If POS365 was already open, restart the app before checking for the new payment type.
Changes created in Business Central can take up to 6 minutes to synchronize to the Admin Center.
Indepth guide link: "Set up payment types for POS365"