Skip to content
  • There are no suggestions because the search field is empty.

Why is a payment type not visible on my POS365 cash register?

A payment type has been created or configured, but it does not appear as a payment option on the POS365 cash register.

Answer
Check the payment type setup before using it on the POS:

  1. Make sure the payment method has been created in Business Central and synchronized to the Admin Center.
  2. In the Admin Center, open the payment type, configure the correct payment service, enable On pos, and save it.
  3. Go to Setup > Cash registers, open the relevant cash register, and add the payment type.
  4. If POS365 was already open, restart the app before checking for the new payment type.

Changes created in Business Central can take up to 6 minutes to synchronize to the Admin Center.

Indepth guide link: "Set up payment types for POS365"