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Why is a new payment type not visible in POS365?

A payment method has been configured, but its payment button does not appear on the cash register.

Confirm that the payment method has been:

  • Created correctly in Business Central
  • Synchronized to the Admin Center
  • Configured with the appropriate payment service
  • Enabled using the On POS setting
  • Assigned to the correct cash register

Synchronization from Business Central can take up to six minutes. If POS365 was open during the setup, restart the app to load the new payment type.

 

Business Central controlled: The payment method and its financial posting information are initially configured in Business Central. The payment service and cash-register assignment are then configured in the Admin Center.

 

Indepth guide link:Set up payment types for POS365