Why is a new item not visible in POS365?
Description
An item created in Business Central has not appeared in the Admin Center or POS365.
Answer
The item may be missing required information in Business Central or may not be enabled for POS365. Check that the item has:
- An Item Category Code
- A General Product Posting Group
- A VAT Product Posting Group
- On POS365 [PON] enabled
Allow 1–6 minutes for changes from Business Central to reach the Admin Center. If the item is visible in the Admin Center but not in POS365, open More options → Settings in POS365 and run a Full Sync.
Indepth guide link: "https://help.posone365.com/pos365/hc/en-dk/articles/19964861984412-how-to-synchronize-items-to-the-…"