Why can an employee not access a specific function?
Description
A function is unavailable, hidden, or requires supervisor approval for a specific employee.
Answer
The employee’s permission role may not include the required permission. POS365 can restrict access to a function or hide it completely when the assigned role does not include the necessary rights.
To review the role:
- Open the Admin Center.
- Go to Setup → Permission Roles.
- Select the employee’s permission role.
- Add or edit the required permission.
- Click Save.
The Allow Update setting determines whether the employee can make a change directly or needs supervisor approval.
Indepth guide link: "https://help.posone365.com/pos365/hc/en-dk/articles/17423444547484-adjust-rights-for-predefined-use…"