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Where can I find a customer’s price group?

You want to check which price group is assigned to a customer.

Note: This FAQ uses the POS365 Manager role and English page names. If your screen looks different, follow Access the POS365 UI (user interface) Manager role in Business Central. Changing the language to English is optional, but makes it easier to follow this FAQ.

Answer:

  1. On the Business Central home page (POS365 UI), find POS365 Navigation. Under Customers, select Customers.
  2. Open the relevant customer and expand Invoicing.
  3. Select Show more if needed, then find Prices and Discounts within that section.
  4. Check Customer Price Group, directly above Customer Disc. Group.

These are separate fields, so make sure you are checking the price group rather than the discount group.