What should I check if the barcode scanner is not working?

Description
Use these checks when scanning a barcode does not add the product to POS365.

Answer

• Check that the USB cable is securely connected to the scanner and computer.
• Try connecting the scanner to a different USB port.
• Make sure the scanner is configured as Keyboard (HID).
• Make sure each scan ends with a Return or Enter command.
• Restart the computer if the scanner is still not responding.

Indepth guide link: "https://help.posone365.com/pos365/hc/en-dk/articles/11738303446940-troubleshooting-2d-barcode-reade…"