Set Up an Auto Add Product Question

The configuration defines:

• The trigger item
• The item that should be added
• The quantity that should be added

Before you begin
Product Questions are configured in the POS365 Admin Center.

For the general configuration, see: Product Questions – General Setup.

Create an Auto Add Product Question

1. Open the POS365 Admin Center.
2. Go to Setup.
3. Select Product Questions.
4. Select Create.
5. Select Auto Add.
6. Select Next: Setup.

Configure the products

1. Select the item that should trigger the Product Question.
2. Select the item that should be added automatically.
3. Enter the required quantity.
4. Save the Product Question.

How Auto Add works in POS365

When the cashier scans or adds the trigger item, POS365 automatically adds the configured related item as another transaction line.

The related item is added with the quantity configured in the Product Question.

Example: Add a bottle deposit

Configure the Product Question as follows:

• Trigger item: Bottle item
• Automatically added item: Bottle deposit
• Quantity: 1

When the Bottle item is scanned or added, POS365 automatically adds one Bottle deposit as an additional transaction line.

Auto Add can be used for deposits, mandatory accessories, or other items that must accompany a trigger item.