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How to solve – “Print footer is invalid”

The image selected for the bottom of the receipt cannot be loaded correctly.

  1. In the Admin Center, go to Setup → Companies and select the company.
  2. Open Files and upload the footer image again.
  3. Go to Setup → Locations.
  4. Select the affected location.
  5. Open Menu → Settings and select the newly uploaded file as the print footer image.
  6. Repeat the setup for other affected locations.

Indepth guide link: "Receipt layout"