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How to solve – “No categories found”

No item categories are currently available for POS365.

  1. Open Item Categories in Business Central.
  2. Confirm that at least one category has a code and description.
  3. Enable On POS365 [PON] for the categories that should be available.
  4. Ensure that the relevant products have an Item Category Code.
  5. Allow the categories to synchronize.
  6. Run Initial Sync or Restart the app if they are visible in the Admin Center but not in POS365.

Indepth guide link: "Download Business Central extension and set up integration"