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How to solve – “Default customer is not synced”

A default customer has been selected, but the customer is not available in POS365.

  1. Open the customer in Business Central.
  2. Ensure that On POS365 [PON] is enabled.
  3. Confirm that the customer is visible in the Admin Center.
  4. Allow up to six minutes for Business Central changes to synchronize.

Indepth guide link: "How to do a full sync between POS365 and the Admin Center"