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How to solve – “Customer VAT does not match company VAT”

The VAT setup used by the default customer does not match the company’s VAT configuration.

  1. Open the default customer in Business Central and check its VAT Bus. Posting Group.
  2. Open VAT Posting Setup.
  3. Find the combination of the customer’s VAT Bus. Posting Group and the relevant VAT Prod. Posting Group.
  4. Confirm that the VAT percentage is correct.
  5. In the Admin Center, open Integration → VAT groups and verify that the rate matches Business Central.

Indepth guide link: "Set up VAT on accounts in Business Central without double posting"