---
title: How do I make a refund using a return label?
description: "Description\nUse a printed return label from the original sale to process an item refund.\nAnswer\nOpen the refund window.\nSelect Return label.\nScan the printed return label.\nClick Validate return label.\nIndepth guide link: \"https://help.posone365.com/pos365/hc/en-dk/articles/18934786069660-how-to-make-a-refund-using-a-return-label\""
---

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# How do I make a refund using a return label?

## Use a printed return label from the original sale to process an item refund.

1. Open the refund window.
2. Select **Return label**.
3. Scan the printed return label.
4. Click **Validate return label**.

**Indepth guide link:** "[https://help.posone365.com/pos365/hc/en-dk/articles/18934786069660-how-to-make-a-refund-using-a-ret…](https://help.posone365.com/pos365/hc/en-dk/articles/18934786069660-how-to-make-a-refund-using-a-return-label?hsLang=en)"

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