---
title: Custom order types for POS365
description: Use custom order types to create and manage order type options in POS365.
---

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# Custom order types for POS365

## Use custom order types to create and manage order type options in POS365.

Custom order types let you define your own order categories in POS365, making it easier to distinguish between different types of orders. Active types are available when creating a new order in POS365, and the selected type’s code is recorded in the **Order Class** field on the sales order in Business Central.

**Step 1:**

Open the custom order type you want to configure

![](https://help.posone365.com/hs-fs/hubfs/image-png-Oct-13-2026-02-06-37-0889-PM.png?width=1912&height=948&name=image-png-Oct-13-2026-02-06-37-0889-PM.png)

1\) Click 'Setup'.

2\) Go to 'Custom order types'.

3\) Open the custom order type you want to configure.

 

**Step 2:**

Configure the custom order type and save your changes

![](https://help.posone365.com/hs-fs/hubfs/image-png-Oct-13-2026-02-11-43-3992-PM.png?width=1912&height=948&name=image-png-Oct-13-2026-02-11-43-3992-PM.png)

1\) Enter the display name in 'Description'. Select 'Active' if the custom order type should be displayed in POS365. Enter the Order Class ID in 'Code'.

2\) Click 'Save'.

The 'Description' is used as the display name on the POS.

The 'Active' checkbox determines whether the custom order type is displayed in POS365.

The 'Code' is used the input that will be inserted in the custom POS365 Order Class field in Business Central.

 

**Step 3:**

Confirm that the active custom order type is available when creating a new order in POS365 ![](https://help.posone365.com/hs-fs/hubfs/image-png-Oct-13-2026-02-15-03-4472-PM.png?width=1920&height=1032&name=image-png-Oct-13-2026-02-15-03-4472-PM.png)

1\) Click 'New order'.

2\) Observe that the custom order type is now available in the order manager in POS365

 

**Step 4:**

Verify that the selected custom order type is populated on the sales order in Business Central

![](https://help.posone365.com/hs-fs/hubfs/image-png-Oct-13-2026-02-25-47-8169-PM.png?width=1912&height=948&name=image-png-Oct-13-2026-02-25-47-8169-PM.png)

1\) Open the sales order in Business Central.

2\) Go to the 'POS 365' tab at the buttom of the sales order card.

3\) Verify that 'Order Class' is populated with the value selected as the custom order type in POS365.

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