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How to - Print a return label

This guide explains how to print a return label that can be used to return an item later.

This guide explains how to print a return label that can be used to return an item later.

This can be done in 2 ways:

  • Without autoprint
  • With autoprint

To change the autoprint function, follow this guide: How to - Enable/disable auto print of receipts

Both ways of printing a return label will be explained in this guide

Without autoprint

Step 1:

how to print a return label

1) Add items to the basket

2) Click 'Pay'

Step 2:

how to print a return label

Choose your preferred payment method

Step 3: 

Once the transaction has been completed, this window will appear. 

how to print a return label

Click 'Print return label'

Once that is done, the return labels of all items in the basket will be printed to the selected printer.

To change printer, follow this guide: How to - Select printer for labels

With autoprint

Step 1:

how to print a return label

Click on thehow to print a return label- button to access more options

Step 2:

how to print a return label

Click on 'History' to view your previous sales

Step 3:

how to print a return label

Click on the receipt of the order that you have just finished

Step 4:

how to print a return label

Click on the  how to print a return label - button

In here, you can print the return labels of specific items in the order instead of printing return labels of all items in the basket