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Order status management

This guide explains how to view and update the order status in Business Central through POS365, making you able to post orders automatically in Business Central...

This guide explains how to view and update the order status in Business Central through POS365, making you able to post orders automatically in Business Central once an order has been fully paid.

Step 1:

order status management

On an order that has not been fully paid, the field 'Order Completed [PON]' on the Sales Order, will not be checked

Step 2:

order status management

1) If that order is found in POS365, the missing payments as well as total payments received will be shown on the order

2) If you wish to pay for the order, click 'Pay'

Step 3:

order status management

Click 'Pay' if you want to complete the order

Step 4:

order status management

Click 'Yes' to mark the order as completed in Business Central

Step 5:

order status management

Pay for the order

Step 6:

order status management

After the sale has synchronized to Business Central (typically 1-6 minutes), the sales order will be marked as completed in the 'Order Completed [PON]' field. 

This can be used to automatically post orders once they have been completed